Frequently Asked Questions
Everything you need to know about shopping and selling at Clothes Mentor Greenville.
How does the buying process work at Clothes Mentor Greenville?
We buy high-quality, name-brand pre-loved women’s clothing, shoes, and accessories. Bring your items into our store, and we will review them while you shop. We offer cash on the spot or store credit for items we accept.
What brands do you typically carry?
We carry a wide variety of popular brands including Ann Taylor, Anthropologie, Coach, J. Crew, Lululemon, Talbots, and many more at up to 70% off retail prices.
What is your return policy for in-store and online purchases?
Items can be returned within 7 days of purchase with the original receipt and tags attached for a full refund in the original form of payment. Items must be in the same condition as when they were purchased.
Do I need an appointment to sell my clothes?
No appointment is necessary! We buy items every day during our regular business hours up until one hour before closing.
Do you offer shipping for online orders?
Yes, we offer flat-rate shipping on all online orders within the United States. Orders are typically processed and shipped within 1-2 business days.
Are the designer handbags authenticated?
Absolutely. Every luxury item and designer handbag we receive undergoes a rigorous authentication process to ensure you are purchasing 100% genuine products.